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OpenTechnologyApp: Task Queues, Client Portal, and Workflow Automation

March 29, 20266 min
Workflow Management

OpenTechnologyApp is a modern task queue manager built for teams who need real power without enterprise complexity. Manage customers, tasks, and items — with a client portal included — all under one roof.

Visit the OpenTechnologyApp landing page

Features

Task queues

Structured queues organize every item with status, priority, type, and assignee — all in one clean view.

Task queue view
  • Filter, sort, and export items at any time
  • Parent/child item relationships for complex work
  • Customizable columns per queue

Live dashboards

Widget-based dashboards give teams a real-time view of workload, priorities, and progress.

Live dashboard with calendar and priority widgets
  • Calendar view with inline item previews
  • Priority breakdown charts (Low / Medium / High)
  • Queue distribution widgets with percentage splits

Workflow automation

Trigger-based automations eliminate repetitive manual steps across every queue.

Workflow automations list
  • Auto-assign, escalate, and move items on condition
  • Status-change triggers with comment injection
  • Slack and email notification actions built in

Client portal

An external-facing portal lets clients submit, track, and view their own items without shared logins.

Client portal view
  • Branded portal per queue with custom notices
  • Clients see only their own submitted items
  • Form fields fully configurable per portal

By project

Projects group related queues, dashboards, portals, and automations into one organized space.

Project overview screen
  • Role-based access: Admin, Member, Viewer
  • Multiple projects side by side in the sidebar
  • Each project is fully self-contained

Access Control

Role-based access enforced server-side. A demoted user's next request is rejected immediately — no restart, no delay.

Open Technology App Role-Based Access Control
  • Admin — Manage users, all settings, automations, full data access, read/write items, comments, time logging
  • Member — Read/write items, comments, time logging, full project access
    • Member role permissions are configurable — Member Roles coming soon
  • Viewer — Read all items, time logging, public comments → See pricing and get started

Get in Touch

Interested in a topic? Drop a note and select a category. I'm also available for a free consultation meeting — reach out and we'll set something up.